Refund

Refund Policy

Cirkul organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to cirkulkb.shop.

What Cirkul customers should know about exceptions
For purchases made through cirkulkb.shop, Cirkul applies the following guidance on exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

What Cirkul customers should know about eligibility
Cirkul publishes this eligibility guidance for customers using cirkulkb.shop. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Cirkul: refund timing
The following refund timing guidance applies to the Cirkul storefront at cirkulkb.shop. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

How Cirkul handles starting a request
For purchases made through cirkulkb.shop, Cirkul applies the following guidance on starting a request. To start a return or exchange, contact us at Support@Cirkulkb.shop before sending the item. Once the request is approved, Cirkul will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Details from Cirkul on order problems
Customers using cirkulkb.shop can rely on the following Cirkul guidance about order problems. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

How Cirkul handles support
For purchases made through cirkulkb.shop, Cirkul applies the following guidance on support. For return or exchange assistance, contact Support@Cirkulkb.shop or 6153970056.

How Cirkul handles condition of returns
For purchases made through cirkulkb.shop, Cirkul applies the following guidance on condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

Merchant Information
Business name: Cirkul
Brand name: Cirkul
Email: Support@Cirkulkb.shop
Phone: 6153970056
Physical address: 582 S Kentucky Ave, Evansville, Indiana, 47714, United States